What is the recommended service interval for my Toyota vehicle?
Most Toyota vehicles require servicing every 10,000 km or every 12 months, whichever comes first. However,
it's always best to consult your vehicle's owner's manual for the specific service intervals.
How do I find the VIN number on my Toyota?
The Vehicle Identification Number (VIN) can be found on the license disk of your car or in the owner's manual.
It may also be located on the driver's side door jamb or beneath the windshield on the driver's side.
Can I purchase a Toyota vehicle directly from the factory?
No, all Toyota vehicles must be purchased through an authorized Toyota dealership, like East Toyota.
Are extended warranties available for my Toyota?
Yes, extended warranties are available for purchase. Please contact East Toyota for more information
on our warranty options.
Can I trade in my current vehicle when purchasing a new or used Toyota?
Yes, East Toyota accepts trade-ins. We will assess the value of your current vehicle and apply
that amount towards your new or used Toyota purchase.
How do I know if a used Toyota is certified?
Certified used vehicles from East Toyota undergo a thorough inspection process and come with a comprehensive warranty.
Look for the "Certified" label or ask one of our sales team members for more information.
How do I apply for Toyota Finance?
To apply for Toyota Finance, visit East Toyota or fill out our online enquiry form. Our team will guide you through the process and help you find the best financing option for your needs.
Can I purchase Toyota accessories for my vehicle?
Yes, East Toyota offers a wide range of genuine Toyota accessories. Contact our parts department for more information or to place an order.
How often should I rotate my tires?
We recommend rotating your tires every 10,000 km or during each scheduled service interval. This ensures even wear and extends the life of your tires.
What should I do if my Toyota vehicle is involved in an accident?
After ensuring the safety of all parties involved, contact your insurance company to report the accident. Then, schedule an appointment with East Toyota for any necessary repairs.
Can I schedule a service appointment online?
Yes, simply fill out our enquiry form, and we'll get back to you to confirm your service appointment.
How do I know when my vehicle needs an oil change?
Typically, an oil change is recommended every 10,000 km or 12 months, whichever comes first. However, it's best to consult your owner's manual for the specific intervals for your Toyota model.
Can I buy Toyota Genuine Parts directly from East Toyota?
Yes, you can purchase Toyota Genuine Parts from our parts department. Provide your vehicle's VIN number for faster service, and we can even courier the parts to anywhere in South Africa.
What is the warranty coverage on a new Toyota vehicle?
New Toyota vehicles come with a comprehensive warranty that covers most components. Please consult your owner's manual or contact East Toyota for specific warranty information.
Do you offer specials on new and used Toyota vehicles?
Yes, East Toyota regularly offers specials on both new and used vehicles. Check our website or contact us for the latest deals.
Can I book a test drive online?
Yes, simply fill out our enquiry form, and we'll contact you to arrange a test drive for the Toyota model of your choice.
How can I check the availability of a specific Toyota model at East Toyota?
You can call us or fillout our enquiry form, and our sales team will provide you with the most up-to-date information on the availability of your desired Toyota model.
How do I update the navigation system in my Toyota?
To update your Toyota navigation system, visit the Toyota website and download the latest map updates. If you need assistance, please contact East Toyota, and our team will be happy to help.
What should I do if my vehicle is due for a service, but I can't bring it to the dealership?
If you are unable to bring your vehicle to East Toyota for servicing, please contact us to discuss alternative options.
We may be able to arrange a pick-up and drop-off service or help you find a solution that suits your needs.
Remember, if you have any further questions or need assistance, don't hesitate to call East Toyota or fill out our enquiry form.
Our team is here to help and ensure you have an exceptional experience with your Toyota vehicle.